Returns

Just need a different size? Australian customers can take advantage of our Free Exchange Program. Find out more here.

You’re welcome to return your neuwdenim.com order within 30 days of delivery if it’s in brand new condition with all original tags attached. Please submit your return request via the form below.

Full priced items can be returned for a change of mind refund, size exchange or an online store credit. If you purchase a full-priced item using a promotional code, this is still considered eligible for a refund.

Markdown items in the Sale category can be returned for a change of mind exchange or a store credit only, unless deemed faulty. Sale items are not eligible for free return shipping.

Neuw Denim does not cover return shipping costs for change of mind refund/store credit. Please contact us to report a fault or issue with your order.