Returns
If your order wasn't quite right for any reason at all, please complete the below form to request a return within 14 days of delivery as per your right to withdraw. Returned items must be unused, in original condition, and with all tags attached.
Our team will then send you a return label. Once we receive your return, the cost of your return label will then be deducted from your refund amount.
Return shipping fee
Sweden: 70 SEK
Norway: 70 NOK
Rest of Europe: €7
If you believe your item is faulty, please contact our customer service team first: neuw-customerservice@tbo.eu
10% Off